Terms and Conditions

Background

These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use Indecs' 'Delegate Events Conference System' ("Our Events Platform"). Please read these Terms and Conditions carefully and ensure that you understand them. You will be required to read and accept these Terms and Conditions when signing up for an Account and/or purchasing a Ticket. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Events Platform immediately.

Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

Term	Definition
"Account"	Means an account required to access and use Our Events Platform, as detailed in Clause 4;
"Content"	means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Events Platform;
"Contract"	means the contract between Us and you for a Subscription;
"Data Protection Legislation"	means all applicable legislation in force from time to time in the United Kingdom applicable to data protection and privacy including, but not limited to, the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (the "UK GDPR"); the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 as amended;
"Email Function"	means the facility (if any) provided by Our Events Platform allowing you to contact potential attendees of your event or other third parties via email;
"Organiser"	means organisers of events or sellers of Services displayed on the Events Platform for customers to consider and/or attend Events and/or purchase Services ("Customers");
"Services"	means any services offered for sale by Organisers on the Events Platform including, but not limited to, the provision of hotel accommodation;
"Subscription Confirmation"	means Our acceptance and confirmation of your Subscription;
"Subscription"	means a subscription to access Our Events Platform, acquired by opening an Account in accordance with these Terms and Conditions;
"User"	means a user of Our Events Platform;
"User Content"	means content created and/or uploaded by Users in or to Our Events Platform; and
"We/Us/Our"	means Inloco Events Limited further details of which are in Clause 2 below.

Information About Us

Our Events Platform is owned and operated by Inloco Events Limited, a limited company registered in England under company number 08553378, whose registered address is 23 Coventry Road, Nuneaton, England, CV11 4NL.

Access and Changes to Our Events Platform

Access to Our Events Platform requires a Subscription. Upon opening an Account, Our Events Platform will be available to you for the duration of that Subscription and any and all subsequent renewals.
We may from time to time make changes to Our Events Platform:
Minor changes may be required to make underlying technical alterations, for example, to fix an error or to address a security issue or to reflect changes in the law or other regulatory requirements. We will inform you by email of any such changes (including, if applicable, anything that you need to do), however they will be unlikely to materially affect your use of Our Events Platform;
We maydevelop and improve Our Events Platform over time, in some cases making significant changes to it. You will be kept fully informed of any and all such changes.
We will always aim to ensure that Our Events Platform is available at all times. In certain limited cases, however, We may need to temporarily suspend availability to make certain changes outlined under sub-Clause 3.2. Unless We are responding to an emergency or an urgent issue, We will inform you in advance of any interruptions to the availability of Our Events Platform.
We are not the creator or organiser of the events or the provider of the Services listed on Our Events Platform. Our Events Platform allow Organisers to promote their events, sell their Services, manage ticketing and/or registration. The Organiser is responsible for ensuring that the event and the Services (and their promotion) meet all laws, rules and regulations.

Accounts

An Account is required to use Our Events Platform.
You may not create an Account if you are under 18 years of age. If you are under 18 years of age and wish to use Our Events Platform, your parent or guardian should create the Account for you and you must only use the Account with their supervision.
When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers and symbols. It is your responsibility to keep your password safe. If you believe your Account is being used without your permission, please contact Us immediately. We will not be liable for any unauthorised use of your Account.
You must not use anyone else's Account without the express permission of the User to whom the Account belongs.
Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the UK's data protection legislation, as set out in Clause 21.
If you wish to close and delete your Account, you may do so at any time. Closing your Account will result in the removal of your information from Our system. Closing your Account will also remove any User Content that you have created or uploaded from Our system.

Subscriptions, Pricing and Availability

We make all reasonable efforts to ensure that all general descriptions of the services available from Us (specifically, Our Events Platform) correspond to the actual services that will be provided to you.
All pricing information is correct at the time of going online. We reserve the right to change prices and to add, alter or remove special offers from time to time and as necessary.
Pricing does not include VAT.

Fees and Refunds

We do not charge fees for creating an Account and/or listing an event or Service. However, We charge fees when you sell or buy paid tickets, registrations or Services. These fees are set out on Our Events Platform.
Because all transactions are between an Organiser and its respective Customers, all Customers should contact the applicable Organiser of their event with any refund requests.
If you are a Customer, you acknowledge that, should you receive a refund for your ticket, you will discard any ticket that We or any Organiser has delivered and will not use it (or any copy of it) to attend the event. Violation of the foregoing constitutes fraud. We will not be held liable under any circumstances for costs and/or losses arising from the purchase of tickets through non-official means,.
If you are an Organiser, you acknowledge that the applicable procedures to check the validity of tickets must always be followed. We will not be held liable for any costs and/or losses arising from: i) non-compliance by Organisers with such applicable procedures; or ii) the purchase of tickets through non-official means.

Payment

Payment of the Fees by an Organiser will be deducted at the point of sale.

Use of Email Function

If you use the Email Function, you represent and agree:
you have the right and authority to send emails to the addresses on your recipient list and such addresses were gathered in accordance with email marketing regulations in the recipient's country of residence;
your emails are not sent in violation of any privacy policy under which the recipient emails were gathered;
you will use in compliance with all applicable laws, rules and regulations, including those relating to spam and email;
you will only use to advertise, promote and/or manage a bona fide event or Service listed on Our Events Platform;
the content of your emails complies these Terms;
you will not use false or misleading headers or deceptive subject lines in emails sent;
you will respond immediately (and in accordance with instructions) to any User sent to you by Us requesting you modify such User's email preferences;
you will provide an accessible and unconditional unsubscribe link for inclusion in every email where one is required, and you will not send any emails to any recipient who has unsubscribed from your mailing list.
If you violate any of the rules set out in Sub-clause 8.1 or if your use of the Email Function results in bounce rates, complaint rates or unsubscribe requests in excess of industry standards or if your emails cause disruption to Our Events Platform, We may (without limitation of any other legal or contractual remedies We have) limit or suspend your access to the Email Function.

Our Intellectual Property Rights and Licence

We grant Users a limited, non-exclusive, revocable, worldwide, non-transferable licence to use Our Events Platform to promote and register for events/Services for personal (including research and private study) and business purposes, subject to these Terms and Conditions.
Subject to the licence granted to Us under Clause 12, Users retain the ownership of copyright and other intellectual property rights in their User Content (subject to any third party rights in that User Content and the terms of any licence under which you use such Content).
All other Content included in Our Events Platform (including all user-facing material, and all underlying material such as code, software and databases) and the copyright and other intellectual property rights in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
By accepting these Terms and Conditions, you hereby undertake:
Not to copy, download or otherwise attempt to acquire any part of Our Events Platform;
Not to disassemble, decompile or otherwise reverse engineer Our Events Platform;
Not to allow or facilitate any use of Our Events Platform that would constitute a breach of these Terms and Conditions; and
Not to embed or otherwise distribute Our Events Platform on any website, ftp server or similar.

Links to Our Events Platform

You may link to Our Events Platform provided that:

You do so in a fair and legal manner;
You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
You do not use any of Our logos or trade marks (or any others displayed on Our Events Platform) without Our express written permission; and
You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

Links to Other Content

We may provide links to other content such as websites, web apps and downloadable apps. Unless expressly stated, this content is not under Our control. We neither assume or accept responsibility or liability for such third party content. The provision of a link by Us is for reference only and does not imply any endorsement of the linked content or of those in control of it.

User Content

You agree that you will be solely responsible for any and all User Content that you create or upload using Our Events Platform. Specifically, you agree, represent and warrant that you have the right to create or upload the User Content and the right to use all materials of which it is comprised and that it will not contravene any aspect of Our Acceptable Usage Policy, detailed in Clause 14.
You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranty given by you under sub-Clause 12.1. You will be responsible for any loss or damage suffered by Us as a result of such breach.
You (or your licensors, as appropriate) retain ownership of your User Content and all intellectual property rights subsisting therein. By creating or uploading User Content, you grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence your User Content for the purposes of operating and promoting Our Events Platform.
We may reject, reclassify, or remove any User Content created or uploaded using Our Events Platform where We receive a complaint from a third party and/or We determine that (at our sole discretion): i) it violates Our Acceptable Usage Policy; and/or ii) the User Content in question should be removed.

Intellectual Property Rights and User Content

All User Content and the intellectual property rights subsisting therein, unless specifically labelled otherwise, belongs to or has been licenced by the relevant User. All User Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
Users may not copy, distribute, publicly perform, publicly display, reproduce or create derivative works based upon, another User's User Content without first obtaining the express consent of the User to whom the User Content in question belongs.
We take technical measures to limit and/or restrict the ability of Users to unlawfully copy User Content created using Our Events Platform. Despite such measures, We do not make any representation or warranty that your User Content will not be unlawfully copied without your permission.

Acceptable Usage Policy

You may only use Our Events Platform in a manner that is lawful and that complies with the provisions of this Clause 14. Specifically:
You must ensure that you comply fully with any and all applicable local, national and international laws and/or regulations;
You must not use Our Events Platform in any way, or for any purpose, that is unlawful or fraudulent;
You must not use Our Events Platform to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software or any data of any kind; and
You must not use Our Events Platform in any way, or for any purpose, that is intended to harm any person or persons in any way.
The following types of User Content are not permitted on Our Events Platform and you must not create, submit, communicate or otherwise do anything that:
is sexually explicit;
is obscene, deliberately offensive, hateful, or otherwise inflammatory;
promotes violence;
promotes or assists in any form of unlawful activity;
discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
is calculated or otherwise likely to deceive;
is intended or otherwise likely to infringe (or threaten to infringe) another person's right to privacy;
misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 14.2);
implies any form of affiliation with Us where none exists;
infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
We reserve the right to suspend or terminate your Account and/or your access to Our Events Platform if you materially breach the provisions of this Clause 14 or any of the other provisions of these terms and conditions. Specifically, We may take one or more of the following actions:
Suspend, whether temporarily or permanently, your Account and/or your right to access Our Events Platform;
Remove any of your User Content which violates this Acceptable Usage Policy;
Issue you with a written warning;
Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
Take further legal action against you as appropriate;
Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
Any other actions which We deem reasonably appropriate (and lawful).
We hereby exclude any and all liability arising out of any actions (including, but not limited to, those set out above) that We may take in response to breaches of these Terms and Conditions.

Advertising

We may feature advertising within Our Events Platform and We reserve the right to display advertising on the same page as any User Content.
You agree that you will not attempt to remove or hide any advertising.
We are not responsible for the content of any advertising in Our Events Platform. Each advertiser is responsible for the content of their own advertising material. We will not be responsible for any advertising in Our Events Platform including, but not limited to, any errors, inaccuracies, or omissions.

Problems with Our Events Platform and Consumers' Legal Rights

If you have any questions or complaints regarding Our Events Platform, please email Us at [email protected] or by using any of the methods provided on Our Contact Page.
If you are a consumer, you have certain legal rights under the Consumer Rights Act 2015 that may apply to Our Events Platform. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.

Disclaimers

No part of Our Events Platform or any accompanying documentation (whether provided in electronic form or otherwise) constitutes advice on which you should rely and is provided for general information purposes only.
Subject to your legal rights if you are a consumer, insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Events Platform will meet your requirements, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
We make reasonable efforts to ensure that the content contained within Our Events Platform is complete, accurate and up-to-date. We do not, however, make representations, warranties or guarantees (whether express or implied) that Our Events Platform (and the content therein) is complete, accurate or up-to-date.
We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in any User Content created or uploaded using Our Events Platform. Any such opinions, views, or values are those of the relevant User, and do not reflect Our opinions, views, or values in any way.

Our Liability

If you are a consumer, We will be liable to you for any foreseeable loss or damage that is caused by Us as a result of Our breach of these Terms and Conditions or Our failure to exercise reasonable care and skill. Loss or damage is foreseeable if it is either obvious that it will occur or was contemplated by you and Us when the Contract between us was formed.
If you are a business, to the fullest extent permissible by law, We accept no liability for any foreseeable loss in contract, tort (including negligence), for breach of statutory duty, or otherwise arising out of or in connection with the use of (or inability to use) Our Events Platform or the use of or reliance upon any Content (whether that Content is provided by Us or whether it is User Content) included in Our Events Platform.
To the fullest extent permissible by law, We accept no liability to consumers or businesses for loss or damage that is not foreseeable.
To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Events Platform or any Content (including User Content) included in Our Events Platform.
If you are a business, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
We exercise all reasonable skill and care to ensure that Our Events Platform is free from viruses and other malware. Subject to sub-Clause 16.2, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Events Platform (including the downloading of any Content (including User Content) from it) or any other website or service that We may provide a link to.
We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Events Platform resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
Nothing in these Terms and Conditions excludes or restricts Our liability in any situation where it would be unlawful for us to do so including fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of applicable consumers' legal rights, including those relating to digital content, please contact your local Citizens' Advice Bureau or Trading Standards Office.

Viruses, Malware and Security

You are responsible for protecting your hardware, software, data and other material from viruses, malware and other internet security risks.
You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Events Platform.
You must not attempt to gain unauthorised access to any part of Our Events Platform, the server on which Our Events Platform is stored, or any other server, computer, or database connected to Our Events Platform.
By breaching the provisions of sub-Clauses 19.2 and 19.3 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Events Platform will cease immediately in the event of such a breach and, where applicable, your Account will be suspended and/or deleted.

Privacy and Cookies

The Use of Our Events Platform is also governed by Our [Privacy and Cookie Policy]](/privacy-policy).

Data Protection

All personal data to be processed by Us on behalf of you shall be processed in accordance with the Schedule.

Communications from Us

If you have an Account, We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, changes to Our Events Platform, and changes to your Account.
We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link.
For questions or complaints about email communications from Us (including, but not limited to, marketing emails), please contact Us at [email protected].

Other Important Terms

We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.
You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.
The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.
No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.

Changes to these Terms and Conditions

We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of Our Events Platform after the changes have been implemented. You are therefore advised to check this page from time to time.
In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Contacting Us

To contact Us, please email Us at [email protected] or by using any of the methods provided on Our Contact Page.

Law and Jurisdiction

These Terms and Conditions, the Contract, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 26.1 above takes away or reduces your rights as a consumer to rely on those provisions.
If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

THE SCHEDULE

DATA PROCESSING

In this Schedule, the terms "personal data", "processing", "data subject", "controller", "processor", and "personal data breach" shall have the meanings defined in Article 4 of the UK GDPR, and the terms "Data Processor" and "Data Controller" shall have the same meanings as "processor" and "controller" respectively. The term "domestic law" means the law of the United Kingdom or a part thereof.
Both Parties shall comply with all applicable data protection requirements set out in the Data Protection Legislation. Nothing in this Schedule shall relieve either Party of any obligations set out in the Data Protection Legislation and shall not remove or replace any of those obligations.
For the purposes of the Data Protection Legislation and for this Schedule, you are the "Data Controller" and We are the "Data Processor".
The scope, nature, and purpose of the processing; the duration of the processing; the type(s) of personal data; and the category or categories of data subjectis set out in the table below.
The Data Controller shall (without prejudice to the generality of paragraph ii) ensure that it has in place all necessary consents and notices required to enable the lawful transfer of personal data to and/or the lawful collection of personal data by the Data Processor for the purposes described in these Terms and Conditions.
The Data Processor shall (without prejudice to the generality of paragraph ii), with respect to any personal data processed by it in relation to its performance of any of its obligations under these Terms and Conditions:
process the personal data only on the express instructions of the Data Controller unless the Data Processor is otherwise required to process such personal data by domestic law. The Data Processor shall promptly notify the Data Controller before carrying out such processing unless it is prohibited from doing so by that law;
ensure that it has in place appropriate technical and organisational measures (as approved by the Data Controller) to protect the personal data from unauthorised or unlawful processing, accidental loss, damage, or destruction. Such measures shall be appropriate and proportionate to the potential harm resulting from such events and to the nature, scope, and context of the personal data and processing involved, taking into account the current state of the art in technology and the cost of implementing those measures. Measures to be taken are set out below;
ensure that any and all persons with access to the personal data (whether for processing purposes or otherwise) are contractually obliged to keep that personal data confidential;
not transfer any personal data outside of the UK without the prior express consent of the Data Controller and only if the following conditions are satisfied:
the Data Controller and/or the Data Processor has/have provided appropriate safeguards for the transfer of personal data;
affected data subjects have enforceable rights and effective legal remedies;
the Data Processor complies with its obligations under the Data Protection Legislation, providing an adequate level of protection to any and all personal data so transferred; and
the Data Processor complies with all reasonable instructions given in advance by the Data Controller with respect to the processing of the personal data;
assist the Data Controller, at the Data Controller's cost, in responding to any and all requests from data subjects and in ensuring its compliance with the Data Protection Legislation with respect to impact assessments, security, breach notifications, and consultations with supervisory authorities or other applicable regulatory authorities (including, but not limited to, the Information Commissioner's Office);
notify the Data Controller without undue delay of any personal data breach of which it becomes aware;
on the Data Controller's express instruction, delete (or otherwise dispose of) or return all personal data and any and all copies thereof to the Data Controller on termination of your Account unless it is required to retain any of the personal data by domestic law; and
maintain complete and accurate records of all processing activities and technical and organisational measures implemented necessary to demonstrate compliance with this The Schedule and to allow for audits, including inspections, by the Data Controller and/or any party designated by the Data Controller. The Data Processor shall inform the Data Controller immediately if, in its opinion, any instruction infringes the Data Protection Legislation.
The Data Processor shall not sub-contract any of its obligations with respect to the processing of personal data under this Schedule to another processor without the prior express consent of the Data Controller (such consent not to be unreasonably withheld). In the event that the Data Processor appoints another processor, the Data Processor shall:
enter into a written agreement with the other processor, which shall impose upon that other processor substantially the same obligations as are imposed upon the Data Processor by this Schedule, which the Data Processor shall ensure reflect the requirements of the Data Protection Legislation at all times;
ensure that the other processor complies fully with its obligations under that agreement and the Data Protection Legislation; and
remain fully liable to the Data Controller for the performance of that other processor's obligations and the acts or omissions thereof.
The Data Processor may, at any time, and on at least thirty days' notice, alter this Schedule, replacing it with any applicable data processing clauses or similar terms adopted by the Information Commissioner or that form part of an applicable certification scheme.

Personal Data

Type of Personal Data	Category of Data Subject	Nature of Processing Carried Out	Purpose(s) of Processing	Duration of Processing
Name and Contact information	Customers	Use in billing and provision of ticketing	Sales and order processing	Kept until a deletion request is received or required by law
Attendance at an event	Customers	Use in the provision of ticketing	Ticket verification and attendee recording	Kept until a deletion request is received or required by law

Organisational and Technical Data Protection Measures

We will ensure that access to data is limited to those personnel and contractors who need access to data to meet the customer service needs.

We ensure each member of personnel or contractors who has access to data:

is informed of the confidential nature of the data;
only use datas to the extent strictly necessary for the performance of this service;
is aware of our obligations with regard to data under this agreement; and
is trained in all relevant procedures and guidelines with regard to the processing of personal data.